Export Diagnostics Files

The Song Meter Mini 2 can generate diagnostics files that record the results of internal tests as well as a log of the recorder's internal processes before the diagnostics file was generated. Diagnostics files are generated automatically when the recorder experiences a reboot, and they can also be generated manually.

Note:

Diagnostics files that have been generated automatically do not necessarily indicate a serious issue with the recorder. See Diagnostics Files for a description of common causes for automatic diagnostics files that are not related to hardware malfunction.

In general, we recommend only sending a diagnostics file to Wildlife Acoustics Support if a support representative requests it. A diagnostics file by itself is not enough to identify issues you may be experiencing with your recorder; your own description of the problem is the best place to start. A support representative may ask to see a diagnostics file once they understand the context of the issue. See Contact Wildlife Acoustics Support.