Phone enquiries please call Australia: (02) 8005 5343 / International +61 2 8005 5343
When you purchase a Kaleidoscope Annual Subscription, Subscription Credits are applied to your account, either by manually entering a code, or automatically. The number of available Subscription Credits is shown under MY ACCOUNT > SUBSCRIPTIONS, at the top of the page. The example below shows an account with 3 available credits.
Subscription Credits represent annual licenses that have not yet been activated. You can hold onto them for as long as you like, and they will not expire as long as they have not been activated.
Subscription Credits on your account are available for you or any of your guests to use. You or any of your guests will expend one of the available credits when you activate Kaleidoscope if you do not already have an active subscription. Before they are activated, Credits are not linked to any particular user on the Host’s Guest list.
Once a Subscription is activated by a Host or a Guest, a credit is deducted from the Host’s number of available credits, and the year-long use period for that subscription starts. In the example below, under MY ACCOUNT > SUBSCRIPTIONS, the Host has a currently active subscription on one computer, and the subscription was first activated on May 25, 2021. Whether this subscription is marked as “subscribed” or “released,” the subscription is linked to the user “host@wildlifeacoustics.com” and cannot be used by anyone else without Reassigning the Active Subscription to a Different User.
In the spirit of reconciliation, Faunatech acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Faunatech
6/269 Victoria Road
Rydalmere NSW 2116
Australia
Australia: (02) 8005 5343
International: +61 2 8005 5343