If your SM2, SM2+, SM2Bat, or SM2Bat+ will not turn on, there are a few a few simple checks you can perform before contacting support.

• Replace all 4 D batteries with brand-new alkaline cells.
• Make sure the power switch to the right of the SD card slots is switched up, to "Internal."
• Roll each of the batteries on its axis in the battery tray.

If, after performing these tests, you are still unable to turn on your recorder, please contact Wildlife Acoustics support.

• Why can't I use an adapter to connect a USB-C Echo Meter Touch to my Lightning iOS device?
• Can I use Echo Meter Touch modules with USB connectors with iOS devices?
• What iOS devices are compatible with my Echo Meter Touch module?
• What type of data port does my phone or tablet have?
• What type of plug does my Echo Meter Touch module have?
• What adapter do I need for my Echo Meter Touch module and Android or iOS device?
• How do I update the firmware on my Echo Meter Touch module with USB to add iOS compatibility?
• Are there acoustic differences between the first- and second-generation Mini Bat recorders?
• Will the Lithium-ion lids I used with first-generation Minis fit the new models?
• Will the security bracket accessory I use with first-generation Minis be compatible with the new models?
• Will Wildlife Acoustics continue to repair and support first-generation Minis with replacement parts?
• Are there size differences between the first- and second-generation Minis?
• View more questions